
FREQUENTLY ASKED QUESTIONS
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What is 14 karat gold filled?
14 karat gold filled is a thick layer of real 14 karat gold that is bonded to a base metal such as brass. It is found to be resistant to water, sweat and tarnish. Unlike gold plated, 14 karat gold filled can be worn in the shower or during a workout. 14 karat gold filled is considerably more affordable than 14 karat solid gold. Though 14 karat gold filled jewelry will last much longer than gold plated, it does require care. Hairspray, lotions and chemicals can dull the finish over time. Avoid wearing your 14 karat gold filled jewelry in hot tubs. Clean your jewelry pieces with a mild dishwashing soap and a soft toothbrush.
What is sterling silver?
Sterling silver is an alloy made up of 92.5 percent pure silver and 7.5 percent other metals. It can tarnish, but can be brought back to life with a polishing cloth. For a deep clean, use a mild dishwashing soap and a soft toothbrush. Avoid wearing your sterling silver in hot tubs, salt water and swimming pools. It is best to wear your sterling silver jewelry often to keep it looking bright.
What is the proper way to put on my bracelet?
Gently roll each bracelet over your hand onto your wrist. Please take care not to stretch the bracelet excessively. Over time, each bracelet will naturally stretch a bit.
What is your return policy?
Parker Green offers 30 days from the date of delivery for unworn jewelry to be returned or exchanged. Please email info@parkergreenjewelry.com with your request. There will be a $10 shipping and handling fee for you to send your item back to Parker Green.
If you have a question regarding your Parker Green jewelry piece, please email us. We will try our very best to make sure you are happy.
What is your shipping policy?
If you spend $125, you will receive free shipping to one address. If you spend less than $125, shipping and handling will be $8 to each address you ship to.
Do you ship internationally?
At this time, we only ship within the US.
Do you offer expedited shipping?
Yes, select expedited shipping when you check out.
Do you accept custom orders for all of your items made with 14 karat gold filled and sterling silver beads?
Yes, we accept custom orders. Please contact us at info@parkergreenjewelry.com to discuss your specific needs, pricing and timeline. Custom orders take additional time to create.
Do you accept custom orders for colorful Spirit bracelets?
Yes, we accept custom orders. If you don’t see your favorite team or school colors, please contact us at info@parkergreenjewelry.com to determine if it is possible to meet your specific needs, pricing and timeline. We have a minimum of six Spirit bracelets for custom orders. Custom orders take additional time to create.
How do I know what size bracelet or necklace to order?
Click here for sizing Information.
Do you offer different sizes of bracelets?
Yes, we offer different sizes. If you are interested in a size other than our standard sizes (6.5 inches and 7.5 inches) please contact us at info@parkergreenjewelry.com. We are happy to make smaller sized bracelets, however we do not offer a discount below the 6.5 inches bracelet price. We also offer any option of larger sized bracelets. There will only be a fee for added materials.
How do I care for my Parker Green Jewelry?
Click here for the care page.
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